Privacy Policy – StarHela
Effective Date: April 2026
At StarHela, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website, mobile app, and services. By using StarHela, you agree to the practices described below.
1. Information We Collect
When you register or log in to StarHela, we may collect:
- Personal details: Name, phone number, email address, username, and password.
- Usage data: Tasks completed, referrals, login activity, and app interactions.
- Payment details: Mobile money accounts (M‑Pesa, Airtel, etc.) for withdrawals.
- Device information: Browser type, IP address, and operating system.
2. How We Use Your Information
We use your data to:
- Provide access to your StarHela account and dashboard.
- Process payments and withdrawals securely.
- Improve platform performance and user experience.
- Prevent fraud, duplicate accounts, and unauthorized access.
- Send important updates, notifications, and promotional offers.
3. Data Sharing
StarHela does not sell or rent your personal information. We may share data only with:
- Payment providers (e.g., M‑Pesa, Airtel) to process withdrawals.
- Regulatory authorities if required by law.
- Trusted service providers who help us operate the platform securely.
4. Security Measures
We implement strict security protocols to protect your information, including:
- Encrypted data storage and transmission.
- Secure login authentication.
- Regular monitoring for suspicious activity.
5. Cookies & Tracking
StarHela uses cookies to:
- Remember your login details.
- Improve site navigation and performance.
- Analyze usage trends for better services.
You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
As a StarHela user, you have the right to:
- Access and update your personal information.
- Request deletion of your account and data.
- Opt out of promotional communications.
7. Government Legitimacy
StarHela is a government‑registered platform, verified with official certificates in Kenya, Uganda, Malawi, Zambia, Tanzania, and Ghana. This ensures compliance with local laws and strengthens user trust.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: support@starhela.net
Website: https://starhela.net